Last Updated: July 16, 2026
Clarminds is committed to protecting the privacy and confidentiality of all individuals who access our platform, services, and mental health solutions. As an organization at the forefront of neuropsychiatry, we understand the sensitivity of personal and health-related information and treat it with the utmost care, respect, and responsibility.
This Privacy Policy explains how we collect, use, store, protect, and retain your information when you interact with our website, mobile application, consultations, and mental wellness services. By using Clarminds, you consent to the practices described in this Privacy Policy.
We may collect personal information such as your name, mobile number, contact details, demographic information, appointment details, and any information voluntarily shared during inquiries or consultations. We may also collect and securely store health-related information, including medical reports, prescriptions, and other documents uploaded by you, strictly for providing personalized neuropsychiatric care and mental wellness support.
The information collected is used to provide secure access to your account, verify your identity through One-Time Password (OTP), deliver effective mental health services, manage appointments, review medical records, communicate important updates, improve our research-driven solutions, and enhance your overall user experience. Your data helps us align our services with our Mental Health Cycle—awareness, application, improvement, and sustained wellness.
We use your mobile number to verify your identity through a One-Time Password (OTP), provide secure access to your account, send appointment-related notifications, and communicate important service updates. We do not use your mobile number for unsolicited marketing communications without your consent.
Users may upload and access medical reports, prescriptions, and other health-related documents through the Clarminds platform. These records are securely stored and are accessible only to authorized healthcare professionals and the respective user for providing healthcare services.
We implement robust technical, administrative, and organizational measures to safeguard your personal information against unauthorized access, misuse, loss, alteration, or disclosure. Access to sensitive information is restricted to authorized personnel who are bound by strict confidentiality obligations.
Clarminds does not sell, rent, or trade your personal information. Your information may only be shared with trusted healthcare professionals, authorized service providers, or legal authorities when necessary to provide our services, comply with applicable laws, protect the rights and safety of individuals, or fulfill legal obligations.
Our website and application may use cookies and similar technologies to improve functionality, analyze usage patterns, and enhance user experience. You may choose to disable cookies through your browser settings; however, certain features of our services may not function properly.
Clarminds retains your personal information, appointment details, medical records, and other health-related information only for as long as necessary to provide our services, comply with applicable legal, regulatory, and medical record retention requirements, resolve disputes, and enforce our agreements.
When your information is no longer required, or after receiving and verifying an account deletion request (subject to applicable legal or medical obligations), we will securely delete or anonymize your personal data within a reasonable period unless retention is required by applicable law.
You have the right to access, review, update, or request deletion of your personal information, subject to applicable laws and medical record regulations. We are committed to maintaining transparency and providing you with reasonable control over your personal information.
If you wish to delete your account or personal information, you may submit a deletion request through the application or by contacting our support team. After verification, our authorized administrators will review and process your request. Certain information may be retained where required by applicable law, medical record regulations, or for legitimate legal purposes.
This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be published on this page, and your continued use of Clarminds after such updates constitutes your acceptance of the revised Privacy Policy.
Clarminds may use trusted third-party service providers to support certain features of our platform. These services are used only to enhance functionality, improve security, and deliver our healthcare services effectively.
These third-party providers process information only as necessary to deliver their respective services and are required to maintain appropriate security and confidentiality standards in accordance with their own privacy policies and applicable laws.
If you have any questions regarding this Privacy Policy, our data collection practices, data retention policy, or if you wish to request deletion of your account or personal information, please contact us using the details below:
Email: info@clarminds.com
We will respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations.
By prioritizing ethical data practices and compassionate care, Clarminds is committed to providing a secure, trustworthy, and supportive digital healthcare environment. We value your privacy and continuously strive to protect your personal and health-related information while delivering high-quality mental wellness services.